Grand Casino Hotel & Resort. 777 Grand Casino Boulevard. Shawnee, Oklahoma 74804. Casino: (405) 964-7263. Hotel: (405) 964-7777. Careers at the Grand Contact the. Buy Choctaw Grand Theater tickets at Ticketmaster.com. Find Choctaw Grand Theater venue concert and event schedules, venue information, directions, and seating charts. Accessible/handicap seating locations (wheelchair spaces) are available and reserved for individuals with disabilities. In order to purchase these pre-reserved seats you must contact the Grand Event Center Box Office at 1-405-964-7263 or the Firelake Arena Box Office at 1-405-273-1637.

Entertainment Venue Information

Ticket May be Revoked or Void: Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so, may not be honored. It is unlawful to reproduce a ticket in any form. Damaged, torn, disfigured and/or detached tickets are void. Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person who is deemed by management to be (1) acting disorderly, (2) using vulgar or abusive language, or (3) not complying with any house rule, including the rules on the ticket. Any activity deemed likely to interfere with the performance or endanger persons or the facilities will result in immediate ejection from the venue without refund of ticket price. Guests must be age 21+ to attend events unless otherwise published.

Refunds, Cancellations and Date Changes: All sales are final. Event dates and times are subject to change. There shall be no refunds or exchanges, except as described on the ticket or as required by law. Performance dates and times subject to change without notice. Any claim for a canceled performance for which there is no reschedule date shall be limited to refund of ticket face amount. Such claim must be filed with seller within 30 days after performance was to have occurred. Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the performance and seat for which they were issued. There will be no refunds due to inclement weather; guests may bring a jacket or poncho to outdoor events.

Grand Casino Event Center

Resale and Promotion Restrictions: Resale of tickets may be prohibited under certain laws and circumstances. Tickets shall not be resold on the premises except through an authorized box office agent. Tickets may not be used for promotion or other trade purposes, including but not limited to, in advertising, sweepstakes or other programs or materials without the prior written consent of promoter and venue. Unlawful resale or attempted resale is grounds for seizure and cancelation without compensation.

Venue Rules, Recording and Exhibition: Certain items may not be brought into the premises, including without limitation, alcoholic beverages, outside food or beverages, bottles, cans, glass or metal containers, coolers, backpacks or luggage, umbrellas, illegal drugs, controlled substances, firearms, weapons or other items deemed likely to endanger persons, cameras, laser pointers, video cameras and other recording devices. Ticket holder thereby consents to the reasonable inspection of his/her person or possessions for any such item and to the confiscation thereof without compensation. Shirts and shoes are required to be worn at all times. Holder agrees not to transmit or aid in transmitting any description, account, picture or reproduction of the production, performance, exhibition or event for which the ticket is issued. Holder shall not be permitted to distribute literature or other materials or to sell or distribute merchandise in the theatre or on the premises. Holder acknowledges that the performance may be recorded, broadcast or otherwise publicized or exhibited, and hereby grants permission in perpetuity to the use of holder’s image or likeness, in whole or in part, in connection with any video display, filming, transmission, recording of the performance or any subsequent publication, display or performance of any of the foregoing. Late seating is subject to management discretion. Aisles must be kept clear of persons and personal belongings. Assisted mobility devices can be checked in with and retrieved by venue staff. Tickets are subject to control at exit and re-entry points; ticket stub is necessary for exit from and readmission to performance. No smoking in venue. Special fog and strobe effects used during performances. All persons must have a valid ticket for admission. Management reserves all rights.

Firelake Grand Casino Concerts

Release; Risk of Injury or Property Damage: The person using the license rights granted by the ticket (“holder”) agrees to the following by using the ticket: holder voluntarily (1) assumes all risks of injury or property damage arising from or related to, or occurring at the site of, the event, whether occurring prior to, during, or subsequent to the actual event and (2) releases everyone connected in any way to the event including Golden Nugget Lake Charles, LLC and its direct and indirect parent, subsidiary and affiliate entities, and their respective owners, members, directors, officers, employees, agents and performers (the “Released Parties”) FROM ANY CLAIMS ARISING FROM OR RELATED TO THE EVENTS EVEN IF ANY OF THE RELEASED PARTIES ARE NEGLIGENT.